Privacy policy

1. Who We Are

Wildlife Farms and Estates England and Wales (“we”, “our”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information.

Registered office:

Holkham Estate Office

Wells-next-the-Sea

Norfolk NR23 1AB

We are a data controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:

• Identity data – name, organisation, job title

• Contact data – email address, telephone number, postal address

• Engagement data – donations, attendance at events, newsletter sign-ups, feedback

• Technical data – IP address, browser information, usage analytics (when visiting our website)

We do not knowingly collect special category data unless it is volunteered (e.g. accessibility requirements for events) and only with explicit consent.

3. Why We Use Your Information

We collect and use personal data to:

• Administer the CIC’s activities and communication

• Respond to enquiries and manage participation in events

• Send newsletters and updates (with your consent)

• Process grants, donations, or purchases

• Maintain company governance and comply with legal obligations

• Monitor our reach and improve our website and content

Our legal bases include consent, contractual obligation, legal compliance, and legitimate interest.

4. Marketing and Communications

If you opt in to receive email updates or newsletters, we’ll use your contact details for that purpose. You may opt out at any time:

• By clicking "Unsubscribe" at the bottom of any email

• By contacting us at info@wildlifeestates.org.uk

• By updating your preferences, where available

We will never sell or share your data for commercial marketing.

5. Sharing Your Data

We may share your data with third parties who help us operate effectively, such as:

• Email marketing platforms (e.g. Mailchimp)

• Event booking tools or payment processors

• IT or website support providers

• Regulators or legal authorities (where required)

These providers are contractually bound to process your data securely and lawfully.

6. How Long We Keep Your Information

We retain personal data only as long as necessary to fulfil the purposes collected, including statutory or financial record-keeping. We review data regularly and delete or anonymise it when no longer needed.

7. Your Rights

You have rights under data protection law, including to:

• Access the personal data we hold about you

• Correct or delete inaccurate information

• Withdraw consent at any time (where applicable)

• Object to or restrict how your data is processed

• Request that we transfer your data to another service

• Lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk)

To exercise your rights, please contact us at info@wildlifestates.org.uk

8. Data Security

We take data protection seriously and use appropriate measures (e.g. encryption, secure cloud storage, staff training) to prevent unauthorised access or misuse.

9. Cookies and Website Analytics

Our website may use cookies or analytics tools to understand visitor behaviour and improve our site. You will be asked to accept or decline cookies when you visit.

10. Updates to This Policy

We may update this privacy notice from time to time. Any changes will be posted on our website and, where appropriate, notified to you directly.

Last updated: 20/06/2025